Red Dot Dot

In these terms and conditions, RDD means Red Dot Dot and "Customers" means any person, company, firm or organization which places an order with RDD. Please read the terms and conditions carefully before using this website. By using this website, you agree that you have read the terms and conditions as well as you accept and agree to be bounded by them.

(1) Online-Purchase Procedure

Customers add the desired wines into the shopping cart and then click "check out". Members please login to enjoy discount, if any. Please fill in the online order form and click "Send". It will be sent to RDD automatically and a copy of it will be sent to your email address too. RDD will confirm the order and delivery details with you by phone. Ordered goods will be delivered in 2-3 days (depends on the availability of stock).

It is the customers’ responsibility to examine the goods immediately upon delivery for any deficiencies or damages. No returns or refunds after the goods have been received.

(2) Payment Terms

We accept payment by cash only.

All product prices listed are in HK dollars.

(3) Delivery Terms

Delivery will be provided within 3 working days (Monday to Friday) upon the order is confirmed.

Delivery fee is exempted for purchase amount starts at HK$500. For purchase below HK$500, $50 delivery fee will be charged.

Delivery to Tung Chung requires $50 additional delivery fee.

Delivery to Discovery Bay and Ma Wan requires $180 additional delivery fee.

If the receiver is absent in the confirmed delivery time and place, we will arrange another delivery time and $50 will be charged for the unsuccessful delivery.

Delivery timeslot:

Morning delivery: 9:00am to 1:00pm
Afternoon delivery: 1:00pm to 6:00pm

Central and Western District, Southern District, Wan Chai, Causeway Bay, Sau Kei Wan, Chai Wan, Tsim Sha Tsui, Mong Kok East, Sham Shui Po East, , Kowloon Bay, Lam Tin, Kwun Tong, To kua Wan, Tsuen Wan, Northern District, Tuen Mun Remark: Delivery to Stanley, Deep Water Bay, Clear Water Bay etc. is available on Mon, Wed, Fri 9:00am to 1:00pm only	Monday to Friday, 9:00am to 1:00pm
Middle Level, North Point, Yau Ma Tei, Mong Kok, Sham Shui Po West, Wong Tai Sin, Tseung Kwan O, Kowloon City, Kwai Chung, Tai Po, Yuen Long, Sha Tin, Foo Tan	Monday to Friday, 1:00pm to 6:00pm
Tsing Yi, Tung Chung,	Mon, Wed, Fri 9:00am to 1:00pm
Tin Shui Wai	Mon, Wed, Fri 1:00pm to 6:00pm
Discovery Bay and Ma Wan	Tue, Thur, 1:00pm to 6:00pm
Airport	Tue, Fri, 1:00pm to 6:00pm

It is customers’ responsibility to notify RDD immediately of any change to their delivery address.

(4) General

You must inform us immediately of any change to the information that you provided so that we can communicate with you effectively.

It is illegal to sell alcohol to people under the age of 18. By placing an order, customers confirm that they are 18 years old or above. Customers shall ensure that no person shall use their login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery.

RDD may revise the price of stock and these terms and conditions at any time without prior notice. If any dispute arises, RDD remains the right for final decision.